Amagi Metals Review

July 2, 2023
Written by Peter Anderson

Amagi Metals, a prominent player in the precious metals industry, has garnered attention for its extensive range of products and services. With a focus on providing high-quality bullion and numismatic coins, the company aims to cater to the needs of both experienced collectors and novice investors.

This article aims to provide an objective analysis of Amagi Metals, evaluating its reputation, products, and customer complaints.

Amagi Metals has established itself as a reputable dealer in the precious metals market. The company offers a wide selection of silver, gold, platinum, and palladium products sourced from renowned mints around the world.

These include popular options such as American Silver Eagles and Canadian Maple Leafs, as well as unique collectibles like limited-edition coins. Amagi Metals provides storage solutions for customers looking to safeguard their investments.

While Amagi Metals has gained recognition for its diverse product offerings and secure storage options, it is crucial to examine any concerns or complaints raised by customers.

Analyzing these grievances objectively, readers can gain insights into potential issues they may encounter when dealing with the company.

In this article's subsequent sections, we will explore various aspects of Amagi Metals' operations to offer an informative assessment of their performance.

Disclosure: Some of the links in this article are from sponsors. The list below is an honest review gathered from thorough research, experience, and consumer-based feedback. 

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About Amagi Metals

Amagi Metals is a precious metals dealer that operates online and has offices in multiple states, including Texas, Nevada, and Oklahoma.

They offer their sales and services to international clients while emphasizing privacy protection and simplicity in their operations.

One aspect of Amagi Metals' reputation is their commitment to protecting the privacy of their customers

They state that they do not sell customer data or information to third parties, except when required by law. This dedication to privacy is a valuable feature for individuals who prioritize confidentiality when conducting transactions online.

In terms of pricing, Amagi Metals aims to provide competitive rates for their products. But, it is important to note that the pricing of precious metals can fluctuate based on market conditions.

That's why, it is advisable for potential customers to regularly monitor prices before making a purchase decision. Amagi Metals strives to maintain transparency in their pricing structure by avoiding hidden fees or charges.

Customer service is another area where Amagi Metals claims to excel. They emphasize treating each customer as an individual and understanding their specific needs and goals.

Despite this claim, there have been numerous negative reviews regarding the company's customer service. Some customers have expressed dissatisfaction with response times and perceived lack of attentiveness from the company's representatives.

When it comes to product selection, Amagi Metals offers a range of physical precious metal products for sale on their website. This includes gold, silver, platinum, palladium coins, bars, and rounds from various mints around the world. The availability may vary depending on current stock levels.

Regarding shipping policies, Amagi Metals ensures secure transportation by providing insurance coverage for all shipments. The packaging used is discreet in order to protect the contents during transit.

Even these shipping practices align with industry standards for precious metals dealerships, they are not unique to Amagi Metals alone.

Amagi Metals operates as an online precious metals dealer with offices in multiple states catering to international clients while prioritizing privacy protection and simplicity.

While they have a commitment to competitive pricing, customer service, and offering a diverse selection of products, it is important for potential customers to consider both positive and negative reviews before making a purchasing decision.

Is This Precious Metals Dealer a Scam?

Despite numerous warning signs and lack of accreditation from the Better Business Bureau, this precious metals dealer raises suspicions about its legitimacy.

Customer experiences with Amagi Metals have been overwhelmingly negative, with multiple reports of scams and lost money. Transparency concerns surround the company, as it has undergone ownership changes and has a history of questionable practices.

Regulatory compliance is questionable since Amagi Metals is not rated or accredited by industry standards such as the Better Business Bureau.

One of the main issues customers face with Amagi Metals is trustworthiness.

Numerous complaints and negative reviews suggest that customers have had bad experiences dealing with this company. Reports of scams and lost money indicate a lack of integrity in their business practices.

The lack of transparency surrounding ownership changes and limited information about past operations raise further doubts about their trustworthiness.

Regulatory compliance is another concern when assessing the legitimacy of Amagi Metals. The fact that they are not rated or accredited by the Better Business Bureau indicates a failure to meet industry standards for customer service resolutions, company management, and policies in place.

This raises questions about whether they are operating within legal boundaries and adhering to regulations set forth by governing bodies.

Comparing Amagi Metals to other reputable precious metals dealers highlights even more red flags. While many legitimate dealers have established ratings and accreditations from trusted organizations like the Better Business Bureau, Amagi Metals lacks these credentials. 

The absence of positive reviews on platforms like Yelp also adds to their questionable reputation.

Despite claims that Amagi Metals may be a legitimate business, there are significant warning signs that raise suspicions about its trustworthiness and legitimacy as a precious metals dealer.

Negative customer experiences, transparency concerns surrounding ownership changes, regulatory compliance issues, and comparisons with other reputable dealers all contribute to these doubts.

It is crucial for individuals considering transactions with Amagi Metals to exercise caution and thoroughly research alternative options before engaging in any financial dealings with this company.

Complaints Customers Have Made About Amagi Metals

Numerous customers have voiced their grievances and concerns regarding their experiences with the precious metals dealer, Amagi Metals.

These complaints touch on various aspects of their interactions with the company, including product quality, customer service, delivery issues, and pricing concerns.

The following sub-lists outline some of the key complaints raised by customers:

Product Quality:

  • Customers have reported receiving silver bars that were not properly packaged in airtight containers but instead were zipped up inside plastic bags. This differs from their experiences with other dealers who typically provide professionally sealed high-caliber bars.
  • Some customers have also noted that the silver bars they received from Amagi Metals were damaged and scratched upon arrival, further indicating a lack of attention to product quality.

Customer Service:

  • Several customers have expressed dissatisfaction with the customer service provided by Amagi Metals. They claim that when they encountered issues with their orders or needed assistance, the company was unresponsive or ignored them altogether.
  • One customer even discovered that the phone number for Amagi Metals was disconnected and they stopped responding to emails after delivering an order with minor issues. This lack of communication is concerning, particularly when dealing with valuable assets like precious metals.

Delivery Issues:

  • Delays in shipping orders appear to be a common problem experienced by customers dealing with Amagi Metals. Some individuals reported waiting several weeks without receiving any shipping notifications or updates on their orders.
  • In one case, a customer waited two months for their delivery only to find out it never arrived. Such delays can raise suspicions among consumers and may lead them to question the legitimacy of the company's operations.

Pricing Concerns:

  • While not explicitly mentioned in the provided background information, it is worth noting that some online reviews also express dissatisfaction with Amagi Metal's pricing compared to other dealers in the market.

These complaints collectively paint a picture of poor customer experiences characterized by subpar product quality, inadequate customer service, delivery delays, and potential pricing concerns.

Customers have expressed their frustrations with Amagi Metals' lack of responsiveness and the overall negative impact it had on their purchasing experience.

These complaints highlight the importance of conducting thorough research and due diligence when selecting a precious metals dealer to ensure a positive and satisfactory transaction.


Amagi Metals is a company that operates in the precious metals industry. It offers a wide range of products and services, catering to the needs of investors who are interested in purchasing physical gold, silver, platinum, and other rare metals.

In evaluating whether Amagi Metals is a scam or not, it is important to consider the numerous negative reviews and testimonials from satisfied customers. 

These accounts highlight the company's record to transparency and integrity in their business practices.

Amagi Metals emerges as an okay player within the precious metals industry. Its wide range of product offer makes it an attractive option for individuals interested in investing in physical precious metals, but one should take account the surrounding ratings about it.

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