• Home
  • /
  • Birch Gold Group

Birch Gold Group

Birch Gold Group Review 

Quick Summary – they are our #3 recommendation and get 4.3 out of 5 stars

 Birch Gold Group is a gold and precious metals IRA company founded in 2003. They broker the sale of gold, silver, platinum, and palladium. Birch has a focus on assisting customers in rolling over existing IRAs, 401(K)s, and other types of retirement accounts into a self-directed precious metal IRA.

 Birch offers four types of metals in bars, coins, and rounds which allows for a more diverse precious metals IRA than some other competitors. 

 No investment is risk-free but Birch wants their customers to understand the pros and cons of diversifying their investment portfolios. 

 Birch is reviewed amazingly well by customers that praise their communication, educational resources, customer service, and ease of use. Birch is highly rated with business monitoring organizations like the Better Business Bureau and the Business Consumer Alliance. 

 We rank Birch Gold Group at 4.3 stars out of 5. For these reasons, they are our #3 recommendation. 

 About Birch Gold Group

 Birch Gold Group was founded in 2003 as a precious metals broker. Their mission statement says that they are committed to six ideals that make them stand out from the crowd: customer empowerment, education. empathy, ethics, transparency, and efficiency. 

 Birch is one of the oldest businesses in the precious metal IRA industry having been in business for 18 years. They are considered an industry leader with a reputation for exceptional service and trustworthy practices. Their team consists of a wide breadth of experts that are former wealth managers, financial advisors, and commodity brokers who understand the industry and are committed to meeting the needs of their customers.

 Birch offers the ability to set up self-directed precious metal IRAs. They will assist in rolling over certain other types of IRAs. Many types of retirement accounts can be transferred including IRA, Roth IRA, 401(k), 403(b), TSP, SEP, and annuities. 

 Birch has an excellent reputation in the industry. They are well-reviewed both by consumer organizations such as the Better Business Bureau and the Business Consumer Alliance. They also have glowing reviews from customers that praise their communication, education, and efficiency. 

 Birch brokers the sale of the precious metals gold, silver, platinum, and palladium. These are available in the form of bullion coins, rounds, and bars. The full breadth of their product availability is available on their website. 

 Birch has a partner company that also deals in cryptocurrency IRAs including but not limited to Bitcoin (BTC), Bitcoin Cash (BCH), and Ethereum (ETH).

 Birch Gold Group has a frank, direct approach to the process. They want their customers to understand the pros and the cons, the benefits, and the risks, that come with a precious metal IRA. 

 Pros & Cons


 – Commitment to education and communication

 – Excellent customer service

 – Gold, silver, platinum, and palladium 

 – Ongoing promotions


 – Some fees are not disclosed up-front

 – Buyback is not guaranteed

 Birch Gold Group Fees

 Birch Gold Group does not publish its comprehensive fee model on its website. Typical fees are as follows:

 One time setup fee: $50, plus $30 for wire transfer

 Annual fees: $100 storage fee, plus $80 maintenance fee

 Birch’s website mentions additional setup fees without specifying what they are.

 Fees vary depending on each customer’s unique situation and additional fees may apply. 

 Birch Gold Group Special Rates

 Birch advertises ongoing special promotions for all first-time gold buyers. The availability of these promotions is subject to change.

 – First-year fees are waived for precious metal IRAs funded of $50,000 or more.

 – Free shipping for cash purchases of $10,000 or more.

 – Up to $10,000 in free metal with qualifying purchases. 

 Investment minimums

 All US citizens are eligible for IRA purchases.

 Birch’s minimum investment for precious metal IRAs is $10,000. This is about average for many gold IRA providers. 

 Cash purchases are restricted to a minimum of $5,000. 

 Birch Gold Group Products Offered

 Birch Gold Group offers products in gold, silver, platinum, and palladium. 

 Gold has been a physical asset with undeniable intrinsic value for centuries. Gold has been used in everything from electronics to jewelry. Gold is the most popular precious metal for investors.

 Silver is more affordable than gold which makes it the most popular alternative. Other than jewelry making, silver is also used extensively in industrial applications. Silver remains a popular and viable precious metal investment. 

 Platinum is a leader in long-term investment value due to scarcity and the many applications in automotive and electrical manufacturing. 

 Palladium is a sought-after, rare precious metal that has applications in industries like dentistry, jewelry making, and environmental science. 

 While not all precious metal products are approved by the IRS for IRA accounts, Birch’s products are of the highest quality and meet IRS standards. 

 Who would be the best match for Birch Gold Group?

 Birch Gold Group is best suited to individuals that are interested in rolling over their existing IRAs, 401(K)s, and other retirement accounts into a precious metals IRA. They are also best suited to individuals who wish to diversify their retirement accounts by adding a physical asset IRA. 

 Birch offers self-directed precious metal IRAs meaning that the investment choices and power always lie with the client. Birch works with Equity Trust Company and STRATA Trust Company as custodians of their precious metal IRA accounts. 

 Birch is committed to education and ethical business practices. This makes them appropriate for both long-time investors in precious metals, first-time buyers of precious metals, and even individuals that have never purchased investments at all. Their experts are committed to full transparency and strive to answer every question and concern that the customer may have.

 Birch also stresses the importance of purchasing physical gold instead of “paper” gold. Owning the physical asset means that there is always an intrinsic value. Paper gold includes gold ETFs, mining stocks, and gold certificates which have no intrinsic value and can be as risky as stocks and bonds. 

 Birch Gold Group stresses that its primary concern is to develop and maintain trust with its customers. More than anything they strive to demonstrate integrity, transparency, and the highest standard of ethical behavior. 

 Industry Standings

 Birch Gold Group holds high ratings with the Better Business Bureau (BBB) and the Business Consumer Alliance (BCA). 

 Birch has an A+ rating with the BBB. At the time of writing, they have had 9 complaints filed with the BBB, all of which are resolved. Only one of these complaints is from the last 12 months. 

 Birch has a AAA rating with the BCA. At the time of writing, they have had 2 complaints filed with the BCA, both of which are resolved. Neither of these complaints is from the last 12 months. 

 Customer feedback

 Birch Gold Group is highly praised by customers. Birch has a 4.85 out of 5 stars with the BBB and 5 out of 5 stars with the BCA. 

 Birch is praised for its dedication to educating its customers, ensuring that their customers feel entirely comfortable with their decisions, and for their exceptional communication. 

 This review is from the BBB:

 “The people at Birch are wonderful! It can be a scary thing to buy something you know very little about. The staff were so helpful and made the decision an easy one. I feel very confident that I made a good choice.” – Deborah J

 This review is from the BCA highlights their commitment to education and the process of purchasing assets:

 “Initially, I was skeptical of Birch Gold. However, the sales team worked with me over multiple calls to educate me on their company, the industry, where my precious metals would be stored, and much more. After my concerns and questions were addressed the rollover specialists helped with the paperwork and my asset allocation between gold & silver. There was never any high sales pressure and the Birch associates were very pleasant and patient. I am very happy with my transaction and look forward to a long term investing relationship with Birch Gold.” – Chris M

 They have a 4.8 out of 5 stars with Consumer Affairs. Consider this glowing review:

 “My experience with Birch Gold has been exceptional. The entire staff is very helpful and strives to answer all questions put forth to them. They are polite and informative and patient. I would and have recommended some friends already. I hope to have a long and prosperous relationship with them.” – Tim

 Birch has a 4.8 out of 5 stars with TrustPilot. This review highlights Birch’s excellent customer service and communication.

 “The people at Birch Gold Group are very friendly and knowledgeable. They answered all of my concerns and explained to me the rollover process. They return phone calls promptly, no waiting a day or two for a response.” – Gerald B. 

 Birch has a 4.9 out of 5 stars on Trustlink. 

 “Thrilled is the best word to describe my experience working with Birch Gold. They were attentive each step of the way, oftentimes updating me on their progress with the IRA before I even asked them. I felt like I got the real white-glove service.” – Mike C

 Birch has a 4.9 out of 5 stars on Google Review. Customers praise how comfortable they felt working with Birch’s experts.

 “The group answered all our questions and put us at ease as to how the transaction would work. We feel the move was a good choice. They made us feel comfortable with our choice. We feel more in control and their follow-up emails and phone contact helps. They are always there for us by phone and email.” – Jane G.

 Birch has very few negative reviews on any of the customer review websites. One complaint was that Birch offered a lower buyback rate than the customer paid for the product originally which is a risk with any investment. A few other negative reviews complained about communication issues that were quickly resolved.

 What makes Birch Gold Group different

 Birch Gold Group was founded with a focus on ethics and customer empowerment built into its mission statement. Their first priority is not making a sale but instead educating potential customers on the benefits and risks of precious metal IRAs and placing the control and decision-making into the customers’ hands. They believe that by empowering people they are helping to set them up for long-term success.

 Birch brokers the sale of precious metals including gold, silver, platinum and palladium in the form of coins, bars, and rounds. Because not all precious metals are approved by the IRS for IRAs Birch’s experts work with clients to ensure that they are only purchasing products approved for IRAs. 

 Birch specializes in helping clients to rollover IRAs, 401(K)s, and other tax-advantaged retirement accounts into self-directed precious metal IRAs. With nearly two decades of experience they are industry experts.

 Birch Gold Group allows you to select the storage facility of your choice from locations in Delaware, Los Angeles, New York City, Dallas, and Seal Beach, CA. They partner with Delaware Depository, Brink’s, and International Depository Services for custodial and storage services. Birch is also willing to work with alternative storage service providers upon request of the client. 

 How to get started 

 The first step in the process is to contact Birch Gold Group for information. They are available via phone, email, or a form on their website. Once initial contact is made you will be connected with a subject matter expert. 

 Before the purchasing process can begin your representative will spend time discussing your situation with you. This is where their focus on education is evident. Your representative will answer any questions you may have about precious metal IRAs, rolling over existing accounts, and the purchasing process. 

 Once you are satisfied and comfortable moving forward Birch has a simple 5 step process.

 Step one is to open the self-directed precious metals IRA account and determine how it will be funded. There are several ways to fund the account including rollover from other retirement accounts with no penalties. Birch’s experts can assist in rolling over these accounts as well as setting up other sources of funding. 

 Opening the new IRA account typically takes no more than one day. Transferring funds into the account can take a few business days depending on your bank. Rolling over existing accounts takes longer and depends on the current custodian of your IRA. Most accounts can be rolled over in about two weeks, some can take as long as a month to process.

 Step two is to choose the precious metals that you wish to purchase. Birch’s experts will advise the best combination of gold, silver, platinum, and palladium to meet your needs. You will select the metals as well as the form from bars, coins, and rounds.

 Step three is to complete the purchase. Your representative will review your order with you before completing the purchase. You will be informed when your order has been processed.

 Step four is for Birch to transfer your precious metals to a secure storage facility. The storage facilities that Birch partners with are all highly rated and insured for up to $1 billion. Their preferred partners are Brink’s Global Service and Delaware Depository with facilities in Delaware, Los Angeles, New York City, Dallas, and Seal Beach, CA.

 Step five is to monitor your investments. Although your precious metals IRA is self-directed Birch Gold Group experts are available to you even after your transactions are completed. They will help you to monitor your investments’ performance and are available to make changes and to answer any questions you may have.

 How to contact Birch Gold Group

 Birch Gold Group can be contacted by phone, internet, or email. 

 Call their toll-free number at (800) 355-2116 or (800) 965-3620 to request more information and to be connected to one of their information specialists. Their operating hours are:

 Monday to Friday, 6 am to 5:30 pm PST.

 There is also a form on their website at https://www.birchgold.com where you can request an information packet. 

 They can be contacted via email at info@birchgold.com. 

 Their mailing address is 3500 W. Olive Ave., Suite 730 Burbank, CA 91505. 

 Final Word

 Birch Gold Group is a trusted name in the Gold IRA precious metals broker industry with 18 years of experience. They remain highly reviewed by customers, have good standing with consumer monitoring organizations, and have minimal complaints filed against them. There are no known lawsuits filed against them. 

 Birch makes the buying process as simple as possible. Their experts are there at every step in the process to assist. From setting up the account, funding it, making purchases, and answering questions every step of the way, they ensure that their customers are taken care of.

 Birch’s commitment to customer empowerment, education, ethics, and honesty are why we rate them at 4.9 out of 5 stars. They are our #1 recommendation.