Great American Gold, Inc. Review

August 8, 2023
Written by Peter Anderson

Looking to invest in gold? Before you consider Great American Gold Inc., it's important to be aware of the company's reputation and potential issues.

Based in Los Angeles, California, Great American Gold Inc. offers gold individual retirement accounts (IRAs) and sells precious metal coins. However, their website has technical problems, with pages not loading correctly, and there have been complaints about missing or non-delivered items.

In addition, bid-ask prices may not match actual trading values. The Better Business Bureau rates the company as a C+, reflecting negative customer reviews and complaints.

It is recommended to exercise caution when dealing with Great American Gold Inc., as their website lacks pricing information and is considered unreliable. To ensure a more positive experience, it may be wise to explore other highly-rated companies for your precious metals purchases instead.

Disclosure: Some of the links in this article are from sponsors. The list below is an honest review gathered from thorough research, experience, and consumer-based feedback. 

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What is the Great American Gold, Inc.?

So, what exactly is Great American Gold Inc. and what do they offer?

Great American Gold Inc. is a gold dealer based in Los Angeles, California. Incorporated on December 18, 2018, the company offers gold individual retirement accounts (IRAs) and sells precious metal coins of gold, silver, platinum, and palladium. They have physical offices located at 1605 W Olympic Blvd #850 in Los Angeles.

However, their website has encountered technical issues with certain pages not loading properly. This includes the pages for gold, silver, platinum, and palladium coins which return a 403 error.

Despite this setback, the webpage to open a gold IRA does function.

In terms of reputation, Great American Gold Inc. has yet to establish themselves positively in the industry. Their website's loading issues make it difficult to verify information such as their shipping policy.

Customer reviews on consumer watchdog sites reveal that nearly half of their customers who review services did not receive items they had ordered and prepaid for.

While Great American Gold Inc. offers gold IRAs and sells precious metal coins, their history is relatively short-lived and their reputation is marred by customer complaints about missing items and bid-ask prices not matching actual trading values.

The ongoing technical issues on their website further hinder their ability to provide reliable services to customers.

Great American Gold Inc. Precious Metals Offerings

With their website plagued by technical issues and missing purchase buttons, it's as if Great American Gold Inc.'s precious metals offerings have been locked away in a hidden vault.

The company's website fails to properly load pages related to platinum, palladium, silver, and gold purchases.

However, the website does provide educational pages on the benefits of investing in these precious metals. Investing in precious metals can offer several benefits. Precious metals like gold, silver, platinum, and palladium can act as a hedge against inflation and protect a retirement portfolio.

They're also less volatile than stocks and bonds, making them a stable long-term investment option.

When choosing a gold dealer, there are several factors to consider. It's important to choose a reputable company with good customer reviews and ratings from consumer watchdog groups like the Better Business Bureau.

Transparency regarding fees and setup costs is crucial to avoid hidden charges.

Precious metals should be used to diversify an investment portfolio rather than make up the majority of it.

They can help reduce risk by providing stability during times of economic uncertainty.

It's important for investors to be aware of common scams in the precious metals industry. This includes avoiding companies that fail to deliver purchased items or misrepresent bid-ask prices.

While Great American Gold Inc.'s website may currently have technical issues hindering its precious metals offerings, understanding the benefits of investing in different types of precious metals and considering key factors when choosing a gold dealer can still guide investors towards making informed decisions in this market.

How do Precious Metals Help Protect a Retirement Portfolio?

Adding investments in precious metals to a retirement portfolio can provide protection through diversification and acting as a hedge against inflation.

Diversification is a key benefit of including precious metals in a portfolio, as it helps spread risk among different asset classes. Investing in stocks, bonds, and precious metals, investors reduce their reliance on any one investment and potentially lower overall portfolio risk.

When it comes to the comparison of precious metals, they've historically shown less volatility compared to stocks and bonds. This stability can provide investors with confidence during times of market turmoil.

Another important aspect is the role of inflation in retirement planning. Precious metals like gold and silver tend to increase in value when paper currency decreases during periods of high inflation.

That's why, including these assets in a retirement portfolio can help protect against the erosion of purchasing power over time.

On the other hand, investing solely in stocks and bonds carries its own risks. The stock market's performance can be unpredictable, subjecting investors to potential losses during downturns.

Bonds also carry interest rate risk and may not keep pace with inflation.

It's crucial to choose reputable companies when investing in precious metals. Due diligence should be performed to ensure that the company has a good track record and transparent pricing policies.

Adding investments in precious metals diversifies a retirement portfolio, acts as an inflation hedge, offers stability compared to stocks and bonds' volatility while reducing overall risk exposure.

It's essential to consider reputable companies for such investments.

Precious Metals IRA

Investing in a precious metals IRA offers you the opportunity to diversify your retirement portfolio and potentially protect it against inflation. You hold and invest in physical assets like gold, silver, platinum, and palladium within an individual retirement account.

This type of IRA has specific rules set by the IRS regarding the types of metals that can be held, such as gold, silver, platinum, and palladium. These metals must meet certain fineness requirements.

There are rules about how and where the precious metals must be stored.

To set up a precious metals IRA, you would typically open a self-directed IRA with a custodian that specializes in holding these assets. You can fund the account by transferring cash or assets from an existing IRA or employer-sponsored retirement plan.

Once the account is funded, you can use the cash to purchase precious metals that meet IRS guidelines.

Some benefits of diversifying your portfolio with a precious metals IRA include potential protection against inflation and market volatility. Precious metals have historically maintained their value over time and can act as a hedge against economic downturns.

Different types of precious metals have varying levels of demand and performance in different market conditions.

A precious metals IRA allows you to hold and invest in physical assets within an individual retirement account.

It offers tax implications, requires an IRA rollover process for funding, provides benefits of diversification for your portfolio, highlights the role of precious metals in maintaining balance within your investments, and involves considering different options like gold, silver, platinum, or palladium based on their unique characteristics.

Great American Gold Inc. Payment Method

Customers can conveniently pay for non-IRA purchases on the Great American Gold Inc. website using major credit cards like Mastercard, Visa, and American Express.

This payment method provides a convenient and secure way for customers to complete their transactions online. It is important to note that the company used to accept checks as well but has since discontinued this option.

When it comes to pricing transparency, Great American Gold Inc.'s website lacks detailed information regarding product prices. This lack of transparency raises concerns among customers who are looking for clear and upfront pricing information before making a purchase.

Customer complaints about bid-ask prices not matching actual trading values further highlight the need for improved pricing transparency.

In terms of shipping times, the company does not publicly disclose its shipping policies on its website.

However, based on customer feedback, it may take anywhere from 14 to 28 days for items to be delivered. This extended delivery period could be a cause of frustration for customers who expect prompt shipment and delivery.

The reliability of Great American Gold Inc.'s website has been called into question due to technical issues such as certain pages not loading properly.

These technical difficulties can hinder customers' browsing experience and may lead them to seek out alternative options with more reliable websites.

While Great American Gold Inc. offers major credit card payment options for non-IRA purchases, there are areas where improvements can be made in terms of pricing transparency, shipping times, and website reliability to enhance the overall customer experience.

How Great American Gold Inc. Works

Discover the inner workings of a gold dealer that's left customers frustrated and disappointed.

Great American Gold Inc., based in Los Angeles, California, has garnered a negative reputation due to numerous customer complaints.

The company's website has been plagued with technical issues, with certain pages failing to load properly. This has resulted in customers experiencing difficulties in accessing important information and pricing details.

In addition to the website problems, customers have reported missing or non-delivered items after making purchases from Great American Gold Inc.

This lack of reliable service has further contributed to the dissatisfaction among buyers. Bid-ask prices offered by the company have been found not to match the actual trading values, leaving customers feeling deceived.

Another aspect that adds to customer frustration is the lack of transparency regarding fees and setup costs associated with purchasing precious metals from Great American Gold Inc.

The company fails to disclose this crucial information upfront, making it difficult for potential investors to make informed decisions.

Shipping policies are not publicly disclosed by Great American Gold Inc., which can lead to uncertainty regarding delivery times and processes.

While it's unclear how long shipping typically takes, some reports suggest it may range from 14 to 28 days.

Considering all these factors together ā€“ customer complaints, website issues, reputation concerns, undisclosed fees, and uncertain shipping policies ā€“ it's crucial for potential investors in precious metals IRA or other products offered by Great American Gold Inc. to exercise caution and thoroughly research alternative options before making a decision.

How to Buy Precious Metals from Great American Gold Inc.

When it comes to purchasing precious metals from Great American Gold Inc., the process can be quite challenging due to their website's technical issues and lack of transparency regarding fees and setup costs. 

If you're interested in buying precious metals, there are several factors to consider.

Here are some key points to keep in mind:

  • Investing in gold vs. other precious metals: Great American Gold Inc. offers a variety of precious metals, including gold, silver, platinum, and palladium. It's important to research the different options and understand their potential for growth and stability.
  • Pros and cons of buying precious metals online: While online purchases offer convenience, it's crucial to ensure that the company has a trustworthy reputation and reliable customer service. As Great American Gold Inc.'s website has received negative reviews and complaints about missing items, it may be wise to explore other reputable dealers.
  • Factors to consider when choosing a gold dealer: Look for well-established companies with good customer reviews, transparent pricing information, secure shipping policies, and responsive customer support.
  • The role of precious metals in a diversified investment portfolio: Precious metals can act as a hedge against inflation and provide stability during economic downturns. However, they shouldn't make up the majority of your portfolio. It's crucial to diversify your investments across various asset classes.
  • Tips for safely storing and securing precious metals at home: If you decide to store your precious metals at home, consider investing in a secure safe or storage solution that protects against theft or damage.

While Great American Gold Inc. may not be the most recommended option based on customer feedback and website issues, there are important considerations when purchasing precious metals for investment purposes.

Great American Gold Inc. Shipping

Experience the frustration of uncertain shipping times and lack of transparency when ordering from Great American Gold Inc. The company doesn't provide clear information about its shipping policies, leaving customers in the dark about when they can expect to receive their purchases.

According to the company's FAQ section, shipping may take anywhere from 14 to 28 days, which is a significant amount of time to wait for your precious metals to arrive.

This lack of clarity and certainty has led to numerous customer complaints. Customers have reported issues with missing or non-delivered items, further exacerbating their frustration with the company.

Great American Gold Inc. lacks pricing transparency, making it difficult for customers to determine if they're getting a fair deal on their purchases.

There are concerns about the quality of products offered by Great American Gold Inc. Some customers have reported receiving items that don't match their expectations or that are of lower value than anticipated.

In terms of shipping methods, Great American Gold Inc. doesn't disclose specific details on how they ship their products. This lack of information adds to the overall uncertainty and frustration experienced by customers.

Ordering from Great American Gold Inc. comes with its fair share of challenges and frustrations due to uncertain delivery times, lack of transparency regarding pricing and shipping methods, and concerns about product quality based on customer complaints.

Great American Gold Inc. Customer Support

If you have any questions or need assistance with your order, the toll-free phone number and email provided by Great American Gold Inc. can be your lifeline to customer support.

Based on customer complaints and reviews, it seems that Great American Gold Inc. hasn't been able to provide satisfactory customer service.

Many customers have reported issues such as missing or non-delivered items, bid-ask prices not matching actual trading values, and a failure from the company to respond to their complaints.

The customer experience with Great American Gold Inc. appears to be negative.

The company hasn't yet built a good reputation in the industry and has received a rating of C+ from the Better Business Bureau due to its lack of response to customer complaints.

It's important to note that these are just some of the experiences shared by customers and may not reflect everyone's experience with Great American Gold Inc.

Given the number of complaints and negative reviews, it's advisable to approach this company's customer service with caution.

In order to ensure better customer satisfaction, it's recommended to choose a highly-rated company for precious metals purchases that has a proven track record of excellent customer service and positive reviews from satisfied customers.

Is Great American Gold Inc. a Scam or Legit?

Be cautious when considering Great American Gold Inc. as a potential investment option, as there are numerous complaints and negative reviews suggesting that the company may not be legitimate or trustworthy.

Here are some key points to consider:

  • Is Great American Gold Inc. trustworthy? 

Based on customer complaints and negative reviews, it raises concerns about the company's trustworthiness. Customers have reported issues with missing or non-delivered items, bid-ask prices not matching actual trading values, and poor customer support.

  • Does Great American Gold Inc. have a good reputation? 

Unfortunately, Great American Gold Inc. has yet to build a good reputation in the industry. The Better Business Bureau has given them a rating of C+ due to their failure to respond to customer complaints.

  • What are the common complaints about Great American Gold Inc.? 

Customers have complained about missing or non-delivered items, bid-ask prices not matching actual trading values, lack of transparency regarding fees and setup costs, and technical issues with their website.

  • Are there any alternative companies to Great American Gold Inc.? 

It is recommended to choose a highly-rated company for precious metals purchases. There are other reputable gold dealers in the market that offer better customer service and transparency in pricing and fees.

Based on the information available, Great American Gold Inc. does not appear to have a good reputation or inspire trust among customers due to numerous complaints and negative reviews.

It's advisable to explore alternative options when considering investing in precious metals.

Conclusion

It's important to exercise caution when considering Great American Gold Inc. as a gold dealer.

The company has a negative reputation and there are technical issues with their website.

Customer complaints regarding missing or non-delivered items also raise concerns about their reliability and trustworthiness.

It is advisable to choose a highly-rated company for precious metals purchases to ensure the security of your investment. And, the lack of pricing information on their website further adds to the uncertainty surrounding their services.

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