Madison Trust Company Review

June 13, 2023
Written by Peter Anderson

Madison Trust is a self-directed IRA provider that offers clients a range of investment options to diversify their portfolios and achieve long-term financial goals.

Since its inception in 2009, the company has assisted over 10,000 clients in optimizing low-transaction investments and streamlining the account setup process.

Madison Trust's services are designed for individuals who want greater control over their retirement savings and wish to invest in alternative assets beyond traditional stocks, bonds, and mutual funds.

In this article, we will provide an impartial review of Madison Trust Company. We will examine the products and services offered by the company, discuss the benefits of self-directed IRAs with Madison Trust, analyze asset options available for investment purposes, delve into directed trust arrangements offered. 

Scrutinize customer reviews on various platforms to gauge customer satisfaction levels with Madison Trust services, evaluate quality of customer support provided by Madison Trust representatives as well as outline steps required to open an account with them.

And, we will present both pros and cons of doing business with Madison Trust so that readers can make informed decisions about whether or not they should choose them as their IRA custodian.

Disclosure: Some of the links in this article are from sponsors. The list below is an honest review gathered from thorough research, experience, and consumer-based feedback. 

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What is Madison Trust Company?

Madison Trust Company, founded in 2009 by Daniel Gleich and Mervyn Klein as Broad Financial, is a reputable financial institution that provides self-directed IRAs with checkbook control, optimized low-transaction investments, and directed trust options for clients across all 50 states.

With over 10,000 clients diversifying their portfolios through Madison Trust's offerings and an impressive client retention rate of 97%, the company has gained a positive reputation in the industry.

Madison Trust offers both asset-based fees and flat-rate fees for their services.

While their fees are on the high end compared to competitors, many clients have noted that their experience with Madison Trust was exceptional due to uncompromising support from the company.

This support includes easy account setup processes and access to live representatives by phone or other means of contact such as email.

With an average rating of 4.9 out of 5 on Google from over 700 reviews left by clients, Madison Trust's service has been highly rated among customers.

The Better Business Bureau also gives them high ratings, with most clients leaving a five-star review.

While they don't offer cryptocurrency investment options like some competitors do, Madison Trust still offers several assets that can be held in a self-directed IRA including real estate, startups, promissory notes, precious metals and private placements making it a good option for investors looking to mix up their portfolio while growing their wealth.

Self-Directed IRAs Products

Investors who are looking for alternative assets beyond traditional options can benefit from a self-directed IRA offered by a reputable custodian like Madison Trust.

With a self-directed IRA, investors have the opportunity to diversify their portfolio with alternative investments such as real estate, promissory notes, private placements, precious metals, and startups.

Madison Trust offers a variety of assets that can be held in a self-directed IRA and provides optimized low-transaction investments along with a simple setup process.

One of the most attractive features of Madison Trust is its directed trust offering which allows clients to secure the integrity of their funds and avoid excessive tax burdens.

Investors have two options when it comes to choosing a self-directed IRA account: standard or one with checkbook control. The latter option enables transactions to be carried out seamlessly in real-time.

Investors will also enjoy various investment opportunities with ease such as real estate rentals.

While Madison Trust's fees are on the high end compared to its competitors, they offer exceptional customer support and an easy account setup process.

With over 10 years' experience in providing self-directed IRAs to empower investment needs, investors seeking alternative assets should consider Madison Trust for their investment needs.

Benefits of Self-Directed IRAs with Madison Trust

Self-directed IRAs provide investors with the opportunity to diversify their retirement portfolios by investing in alternative assets beyond traditional options.

Madison Trust Company offers self-directed IRAs that allow investors to invest in real estate, promissory notes, private placements, precious metals, and startups.

This extensive experience and knowledge of alternative investments make Madison Trust a popular choice for investors who want to explore different investment options.

Madison Trust also provides exceptional customer service to help clients along their financial journey.

They equip their clients with everything they need to make investment choices that make sense for them personally and financially.

If you need guidance on the right investment, you can talk with one of their specialists who will provide you with expert advice.

Investors can also benefit from hands-on investing with Madison Trust.

The company allows its clients to have checkbook control over their self-directed IRA accounts, which means they have full control over the funds in their account and can easily invest or withdraw money as needed.

With this level of flexibility, investors can easily take advantage of market opportunities and adjust their portfolios accordingly.

Madison Trust's focus on alternative investments and excellent customer service makes it a top choice for anyone looking to diversify their retirement portfolio beyond traditional IRA options.

Asset Options

Exploring alternative investment options can be compared to a treasure hunt, and Madison Trust offers clients the chance to discover five unique assets that can be held in a self-directed IRA.

These asset options provide investors with flexibility and diversification that traditional investments cannot offer. With Madison Trust's self-directed IRAs, clients can invest in:

  • Real estate, which is one of the most popular asset options for Madison Trust's clients. Investing in real estate through a self-directed IRA can provide steady passive income and high growth potential. Clients have several real estate options like commercial properties, raw land, fix-and-flips, and more.
  • Promissory notes, which are another asset option for investors who want predictable returns with clear note terms before the transaction takes place.
  • Private placements, which enable clients to invest in any company or stock not sold to the public.
  • Precious metals, which are also an attractive option as they offer a good hedge against inflation and are seen as a global store of value.
  • Startups and crowdfunding, which can produce high results when the company grows.

Madison Trust's asset options make them stand out as a top self-directed IRA company among its competitors.

The variety of investment choices allows for greater customer satisfaction by catering to individual investor needs.

However, investors should compare fees before opening an account with Madison Trust since their fees are on the higher end compared to other companies reviewed under Madison Trust Company review section on pre-existing knowledge.

Directed Trust

By utilizing a directed trust with specialized protection laws, clients can not only avoid excessive tax liability but also maintain anonymity and ensure the continuity of their funds.

Madison Trust Company offers a directed trust as an option for its clients to secure the integrity of their funds. With this type of trust, clients get to control the management of their funds and direct their investments.

One primary benefit that Madison Trust's directed trust provides is avoiding unnecessary tax liability.

Clients can set up a self-directed IRA custodian account with Madison Trust and have the freedom to invest in alternative assets beyond traditional options like real estate, promissory notes, private placements, precious metals, and startups.

By doing so through a directed trust, investors can reduce taxes on income generated by these assets.

South Dakota's protection laws allow clients to gain anonymity when investing in these alternative assets while maintaining control over investment decisions.

This feature ensures privacy for investors who may want to keep their investment portfolios confidential.

Madison Trust's directed trust provides investment flexibility while simultaneously offering essential asset protection benefits for clients seeking self-directed IRA custodianship services.

Investment reviews show that many customers are satisfied with the level of support provided by Madison Trust regarding this service.

Madison Trust Fees

Fees play a crucial role in choosing a self-directed IRA custodian to invest with, and Madison Trust is transparent about their fee structure.

As per their website, they offer two pricing models - an asset-based model and a flat-rate model - both with varying fees.

The asset-based pricing model charges clients based on the size of their assets.

The more assets you have, the more fees you can expect.

While this model may not be suitable for all investors, it can work well for those who have larger portfolios and are willing to pay higher fees for customized investment options.

Madison Trust offers a flat-rate pricing model that claims to offer the lowest flat-rate fees in comparison to its competitors. This model could benefit investors who want predictable costs without worrying about fluctuating fees based on their asset size or investment choices.

Here are three things to consider when looking at Madison Trust Company's fee structure:

  1. Their initial setup cost is between $50-$75;
  2. They charge a quarterly custodial fee of $100 which includes the first asset with additional assets costing $25 each;
  3. They also have several transactional fees ranging from $30-$150 depending on what type of investment process one chooses to undertake.

Madison Trust has garnered excellent customer reviews regarding its customer service team which could give investors peace of mind knowing that they will receive uncompromising support along their financial journey.

Madison Trust Reviews

When looking for a self-directed IRA custodian, it is essential to consider customer reviews as they offer insight into the quality of service provided by the company.

Madison Trust Company has received an average rating of 4.9 out of 5 on Google with over 700 clients leaving a review of their experience with the company.

The majority of clients have left positive feedback, praising Madison Trust's exceptional customer support and easy account setup process.

Madison Trust offers several investment options that can be held in a self-directed IRA, including real estate, promissory notes, private placements, precious metals, and startups.

But, Investors interested in cryptocurrency may want to consider other companies as this is not an asset option offered by Madison Trust.

Despite this limitation, many clients have still chosen to work with Madison Trust due to their reputation for providing consistent and quality service.

In addition to their investment options, Madison Trust has also built a reputation for offering excellent customer support.

Clients have praised the company's uncompromising support and dedication to helping them along their financial journey.

If you are looking for a reliable and trustworthy self-directed IRA custodian that offers various investment options and exceptional customer service, then Madison Trust may be worth considering.

Madison Trust Customer Support

Moving on from the reviews, it's important to consider the level of customer support that Madison Trust Company offers. As an investor, having a reliable and responsive support team to assist you with any questions or concerns can make all the difference in your investment journey.

Madison Trust Company provides various channels for clients to reach out to them for assistance.

One option is to call their representative directly at 1-833-605-3047.

Investors have the option to complete a contact form on the website and receive a timely reply from a specialist. And, they can opt to reserve a 15-minute conversation with a self-directed IRA expert, to receive individualized advice.

In terms of account management, Madison Trust Company offers a directed trust service that allows clients to have more control over their investments while minimizing tax burdens.

Clients can choose from a variety of alternative assets beyond traditional options including real estate, precious metals, startups and private placements among others.

While fees tend to be slightly higher compared to competitors', customers seem satisfied with the quality of services offered by Madison Trust Company, as evidenced by their high ratings on Google Reviews and BBB accreditation.

Steps to Open an Account

To open an account with Madison Trust, the first step is to visit their website and select 'Open an Account' on the top left screen.

This will direct you to a prompt where you will need to provide essential information in six sections:

  1. IRA information
  2. Personal Information
  3. Photo ID
  4. Fees
  5. Funding Options
  6. Beneficiaries. 

The application process is straightforward and can be completed within a few minutes.

Madison Trust offers various types of self-directed IRAs that allow investors to hold alternative assets beyond traditional investment options.

They provide excellent customer support through their customer service office which can be reached via phone or email. Madison Trust also offers directed trust services for clients who want to secure the integrity of their funds and avoid excessive tax burdens.

Investors interested in private placement investments may find Madison Trust's services appealing as they offer several assets that can be held in a self-directed IRA including real estate, promissory notes, startups and precious metals.

Though their fees are more on the high end compared to competitors in the market, Madison Trust's exceptional quality products make them a trustworthy company worth considering for your retirement portfolio needs.

Pros and Cons of Madison Trust


  • It is noteworthy that the company has a 97% client retention rate and 4.9 out of 5 stars on Google reviews, indicating high levels of customer satisfaction.
  • Madison Trust provides self-directed IRAs with checkbook control, offering clients a range of investment options beyond traditional stocks and bonds.
  • They have optimized low-transaction investments and a simple account setup process.


  • One of the main drawbacks of working with Madison Trust is their fees. Compared to its competitors in the industry, Madison Trust's fees are comparatively high. While they offer both asset-based fees and flat-rate fees for convenience, investors should compare fees before opening an account with this company.
  • Another important factor to consider is that Madison Trust does not offer cryptocurrency as an investment option. As cryptocurrency continues to gain popularity among investors, this can be a deal breaker for those looking to diversify their portfolio with digital assets.

While there are some drawbacks to working with Madison Trust such as high fees and limited investment options compared to other financial institutions in the market, they remain a trustworthy company providing quality products for self-directed IRA investors.

Boasting a robust leadership group and favorable patron feedback throughout their operations in all 50 states, coupled with unwavering backing throughout clients' financial undertakings, choosing to invest with this firm could prove lucrative for those seeking to expand their financial portfolios beyond conventional avenues provided by mainstream banks or brokerages.


Madison Trust Company offers a reliable and trustworthy option for individuals seeking self-directed IRAs.

With over 10,000 satisfied clients and a strong management team in place, the company has earned a positive reputation in the industry.

Its checkbook control and directed trust options provide flexibility for investors looking to diversify their portfolios with optimized low-transaction investments.

While Madison Trust's fees may be on the higher end compared to its competitors, potential investors should consider the benefits of working with a reputable company that prioritizes customer support.

It is important to note that cryptocurrency is not currently offered as an investment option with Madison Trust.

Those interested in self-directed IRAs should carefully consider their options and do thorough research before making any investment decisions.

Madison Trust Company is definitely worth considering due to its solid track record of success and commitment to empowering investors with tailored solutions that meet their unique needs and goals.

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